Sales Support Administrator

At Reality Finance, we make business finance easy. As part of our fast-growing and dynamic team, you'll play a vital role in ensuring that our customers and partners experience seamless transactions, clear communication, and outstanding service.

We are looking for a Sales Support Administrator who thrives in a fast-paced environment, has a keen eye for detail, and enjoys working collaboratively with both internal teams and external partners. Your work will directly contribute to helping businesses secure the finance they need – quickly and efficiently.

Your Role: Enabling Smooth and Efficient Sales Transactions

As a Sales Support Administrator, you’ll be the backbone of our sales team, ensuring every transaction is processed with precision and care. You’ll work closely with colleagues, customers, banks, resellers, and third parties to move deals forward efficiently. You will: 

• Support the Vendor and Direct Sales Teams with administrative duties to streamline the sales process.
• Ensure all required checklists are completed accurately, resolving any discrepancies to keep deals on track.
• Maintain up-to-date notes and records in our CRM system (FILEMAKER).
• Prepare and issue finance documentation swiftly and professionally, ensuring clarity for customers.
• Communicate effectively with customers and finance providers, guiding them through the documentation process with a friendly and approachable manner.
• Check, validate, and process customer documents, liaising with customers and lenders to ensure accuracy and completeness.
• Accurately book deals in and out of our system, ensuring all records are up to date.
• Provide data and reports using Excel, supporting the commission and sales tracking process.
• Undertake general office duties such as filing, shredding, and handling customer enquiries with a proactive mindset.
• Work closely with the Office Manager, flagging any issues and proposing solutions where possible.
  
  

Who You Are: The Perfect Fit for Our Team
At Reality Finance, we’re looking for people who embody our values: Approachable, Innovative, Trustworthy, Transparent, and Dependable. You should be someone who:

✔ Has excellent administration skills, ensuring accuracy and efficiency in all tasks.
✔ Is highly detail-oriented and numerate, with a track record of precision in handling documents and data.
✔ Thrives under pressure, managing time effectively to meet deadlines.
✔ Is a strong communicator, both on the phone and in writing, with the ability to guide customers and colleagues professionally and empathetically.
✔ Is IT-savvy, comfortable using MS Office (Excel & Word), CRM systems (such as FILEMAKER), and other business applications.
✔ Works well in a team, always willing to help colleagues and collaborate across departments.
✔ Is assertive and solutions-focused, able to handle challenges with confidence and diplomacy.
✔ Is eager to learn and grow, open to training and development opportunities.
✔ Has the ability to support and mentor colleagues, fostering a positive and supportive work environment.
✔ Is resilient, adaptable, and has a great sense of humor – because we believe in enjoying what we do!

Compliance & Professional Standards
We pride ourselves on doing business the right way. As part of our team, you will:

• Adhere to Reality Finance’s policies, procedures, and best practices.
• Ensure compliance with business ethics, regulatory requirements, and workplace legislation.
• Maintain up-to-date knowledge of relevant compliance and statutory requirements.

Why Join Reality Finance?
At Reality Finance, we don’t just provide finance – we empower businesses with tailored solutions and expert support. As part of our team, you’ll enjoy:

🌟 A supportive and collaborative work culture – we work hard but always help each other out.
📈 Opportunities for growth and development, with training to help you expand your skills.
🏆 A company that values your input, where your ideas and contributions genuinely make an impact.
💙 A friendly, approachable, and people-first ethos, where customers and colleagues alike feel supported.

If you’re ready to be part of a forward-thinking, customer-focused team that’s transforming business finance, we’d love to hear from you.

📩 Apply today and help us make monthly business finance easy!

Current Opportunities

Recruiters need not apply